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Insurance is our business, and service is our promise to you. The companies we have chosen to represent have a commitment to fast friendly service. Our good names depend on service.

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If you have a claim to report, you should first try to reach us during normal business hours. Click here for contact information.
If it is after hours and someone is injured, it would be best to contact the police or fire/rescue services first and then your insurance carrier as soon as possible.

Emergency Contact: If you are not able to reach us, you may report your claim directly to your insurance company. Please click this link to be transferred to a list of our carrier’s websites. You can file claims through many of the websites, and their toll-free numbers are listed on the site if you have after-hours questions.

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921 S. McPherson Church Road
Fayetteville, NC 28303-5368

Independent Insurance Group

Office: (910) 867-9500
Fax: (910) 867-9292 


HOURS: 8:00am - 5:00pm Monday -Friday